Quality guide

We want Havana Unique to be a byword for good, trustworthy places. This is what we expect from every business.

• Truthful, up-to-date information. Real details, prices and availability; no bait and switch.
• Real, quality photos. Your own images of the place, bright and current.
• Great service. Honest, friendly and professional treatment of travelers.
• Quick replies. Respond promptly to the messages you receive through the platform.
• Clear pricing. No surprises or hidden fees.

Businesses that don't meet these basics may lose the “Verified” seal or be removed. Looking after quality benefits us all.